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The Business Case for Digital BSS Transformation

The Business Case for Digital BSS Transformation

If you’ve been thinking about how to adapt your business to the future, you might be too late because the future is now. 5G networks are set to change the way we live, play, learn, and do business. You need to keep up if you want to remain more competitive. Whatever your product or service may be, your clients will expect to enjoy the flexibility, agility, bandwidth, and extensiveness that the ongoing worldwide implementation of 5G networks promises.

While the COVID-19 pandemic seemed to spell doom for many, companies that had a solid online presence turned out to be the winners. This digital trend doesn’t show any signs of slowing down. That’s where Business Support Systems (BSS) come in. These tools will enable you to survive and thrive in this new landscape. For business owners, 5G is not all about speed. Here, we’ll be looking at the benefits digital BSS transformation will bring you as you find your way to success in this exciting new world.

Let’s get right into it.

Accelerated Monetization

You will be able to offer your clients innovative, custom, and elastic offerings that will keep them loyal to your service. Customizing billing models to individual clients will ensure that each of your customers gets the best offer for their particular needs. This is much better than an old one-size-fits-all approach.

Optimized Catalog Management

The much-heralded Internet Of Things (IoT) might have seemed over-hyped to many, but it shouldn’t be ignored. Advances in Artificial Intelligence (Machine Learning, if you prefer) and Virtual Reality applications might make it necessary for companies to adjust their backend code in the near future. Digital BSS systems will allow you to stay ahead of the curve and maneuver as the market continues to evolve.

Simplified Systems Management

You don’t have to digitize all at once, which is the major point of concern for many. You can implement your digital BSS transformation in a modular, step-by-step way. Because you can carry out the process virtually, your migration risk and overheads will be minimal. Additionally, you’ll find that your hardware management responsibilities will be much lighter.

Enhanced Revenue Management

You can streamline your network infrastructure for real-time billing. Digital BSS systems correlate all your data, voice, SMS (Short Message Service), as well as all other IP-related billing opportunities under one roof. Surges and congestion issues are easier to handle with set APIs, making delays a thing of the past for your clients.

Automated Revenue Management

Varying congestion and traffic levels across geographical locations, time zones, and seasons will offer you the opportunity to optimize your revenue stream by adjusting to the market in real-time. Calibrate your digital BSS system to use roaming charges, network partnerships, and convergent charging facilities. This will ensure it delivers the most value to you.

Enhanced Customer Interactions

Optimizing your 5G capabilities will greatly enhance the experience your users have with you. Especially, as they will have more interactive interfaces across their various devices. Plus, more personalized self-care opportunities. Omnichannel support features will provide timely and useful solutions to any query they may have.

Final Thoughts

Whether you have your 5G Core infrastructure ready or not, the reality of 5G is something you’ll need to consider. If you don’t, your competitors will. Optimizing your Business Support Systems for a 5G future will put you ahead of the pack when the market heats up. Don’t take things for granted; start your digital BSS transformation today. You won’t regret it.

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