Key Role Players And How They Can Benefit Your Business

key role players

Every successful company has a unique set of key role players on board, from top management to the frontline staff. Of course, employees with similar job roles are required for all businesses, but it is the individual abilities and skills which truly contribute to a company's success.

This article will shed some light on what makes each team member essential and how your business can benefit from their various contributions.

The Management Team 

All successful companies have a sound management structure with a clear division of labor between senior executives who take overall responsibility and ensure high standards while giving guidance about overall policies and strategies. At the same time, mid-level managers/supervisors monitor operations at a day-to-day level.

The top management of a company sets the tone and direction of its culture, provides strategic leadership, and makes key decisions on how to get revenue generation started. Some companies employ executive managers who completed their Organizational Leadership Degrees Online. Executive managers will also give guidance and direction to the mid-level managers, who manage day-to-day operations by planning strategies and supervising staff.

Staff at different levels contribute in their own unique way to the overall success of any business. For example, senior managers oversee all key decision-making processes. In contrast, mid-level managers plan strategies and supervise staff, and at the same time, frontline employees may be executing and implementing day-to-day tasks.

Key Role Players: 

  • Top management - (CEO/CFO/COO and their assistant executives). Mid-level managers - (Sales Managers, etc.). 
  • Frontline staff - (consultants, accountants, receptionists, salespersons, etc.) 

Production/Operations Team 

This team is responsible for the manufacturing and production of goods that meet certain specifications, as well as ensuring smooth supply chain management by coordinating with different levels of staff. In addition, they work closely with other teams such as Marketing & Sales to meet their requirements.

Key Role Players: 

  • Production managers who monitor the entire process from raw materials to finished product
  • Operations managers who monitor resources such as labor, machines, etc.
  • Supply Chain Managers who coordinate with suppliers and buyers over logistics issues.

Marketing And Sales Team 

The Marketing and Sales team plays a key role in any business by helping them create awareness about its products and services, creating a competitive advantage, and helping the business sustain and grow.

Key Role Players: 

  • Marketers who analyze market trends and how to position products/services. 
  • Sales managers who help identify potential customers and also motivate staff. 
  • Account Managers who liaise with clients and ensure customer satisfaction with products /services provided. 
  • The frontline employees, such as consultants, accountants, receptionists, salespersons, etc., are key contributors to any business with their day-to-day tasks.

Administration Team 

This team ensures that the company has an appropriate framework of internal controls in place. In addition, they work closely with other teams such as Management, where they provide support regularly, for example, by providing records & reports.

The Support Team

The Support team is responsible for managing the day-to-day operations of a company by providing administrative support to all other teams, such as key decision-makerskey role players and frontline employees.

Key Role Players: 

  • Administrative Assistants who take minutes of meetings, assist with travel arrangements, etc.
  • Receptionists who greet visitors and relay information
  • Office Managers/Secretaries who manage budgets and also ensure office hygiene standards.

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