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Crown Office Supplies vs. JJ Gold: Which Is Better?

Crown Office Supplies vs. JJ Gold: Which Is Better?

When starting your own business, it's nice to get a little help from other companies to get your foot in the door. That's where a Net 30 account can come in handy.

However, how do you know which one to trust with your business among the many companies offering this payment term?

In this post, we'll look at two vendors in the net 30 industry: Crown Office Supplies and JJ Gold. Let's see which vendor is better for you.

Membership Fees

Both Crown Office Supplies and JJ Gold require a membership fee for their Net 30 application. However, while JJ Gold may have a lower membership rate, they require a deposit on your order. This is not a valid Net 30 account, violating the credit bureau terms of service, and their accounts could be shut down as a result.

Crown Office Supplies has no such requirement, making them the better choice for Net 30 applications.

Brand Reputation

As of now, many businesses function as the incorporation of a larger company. In JJ Gold's case, their company is owned by the disgraced CEOCreative.com.

These companies have a negative reputation and are notorious for their poor customer service and cheap products.

Warehouse Availability

When you order from JJ Gold, your products will be drop-shipped from one of their many not-so-reputable vendors as they do not have an existing warehouse, which can lead to longer shipping times and damaged goods.

Crown Office Supplies has an actual warehouse stocked with the products they sell. When you place an order, it will be pulled from their shelves and shipped out to you. This cuts down on shipping time and ensures that your products will be in good condition when they arrive.

Customer Service

Crown Office Supplies has a team of dedicated customer service representatives who are always available to help you with your questions or concerns. Though it's not a 24-hour operation, their customer service team is available from 9 AM to 5 PM MST.

JJ Gold's customer service team has shorter hours of operation as their availability is limited to Monday to Friday, from 10 AM to 4 PM MST. They are also not as helpful as Crown's team and have been known to be downright rude to customers.

While JJ Gold has a chat feature on its website, it is often unavailable during customer service hours.

Shipping Protection

If you're unsatisfied with your purchase and want to return the product, each company has its own return policy.

For every purchase, Crown Office Supplies offers Route Shipping Protection that you can add when you checkout. You will not be eligible for returns, exchanges, or store credit without this.

Crown Office Supplies allows returns provided they must be postmarked within 30 days of the purchase.

JJ Gold, on the other hand, offers refunds within 3 days of the receipt of shipment and you have only 3 to 5 days to report any problems with the product.

Final Thoughts

When choosing a Net 30 account vendor, there are many factors to consider. This post looks at membership fees, brand reputation, warehouse availability, customer service, and shipping protection.

Based on the information provided, it's clear that Crown Office Supplies is the better choice for your business. They have no hidden fees, outstanding customer service, and offer shipping protection for every purchase.

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