As organizations rely more on mobile devices to enhance productivity and streamline their operations, they’re turning to Mobile Device Management (MDM) software to manage their fleet of mobile hardware. With top MDM tools, companies can monitor, secure, and control their devices remotely. While MDM software certainly offers multiple benefits, implementation takes some careful consideration.
According to this leading mobile device management platform, there are many challenges companies face with MDM software.
Gone are the days when mobile phones and tablets were the only intelligent devices in a business’s fleet. Nowadays, organizations may also have kiosks, Point of Sales (PoS) systems, digital signage, and rugged devices. And with employees using different operating systems and device types, ensuring compatibility and providing consistent management across the board can be daunting.
Fortunately, there are viable solutions. Good MDM software that supports multiple platforms can help businesses overcome the challenges presented by device diversity.
A fast-growing business can scale breathtakingly fast. Within weeks, it may go from dozens of kiosks to 100s. This is where a flexible MDM solution comes in handy. Choosing an MDM software that can seamlessly scale with the organization’s needs is essential for long-term success.
Migrating from one MDM solution to another requires careful planning and execution to ensure a smooth transition without disrupting business operations. Data migration, device enrollment, and user training are some things that must be considered. Having your new MDM provider offer help with the process is essential.
It’s not just MDM software — any type of new software will be met with some reluctance in an organization. To ensure a smooth transition, it is crucial to communicate the benefits of MDM software to all stakeholders. Please also consider offering training and support to help with the transition.
Your MDM solution must work with your other enterprise software, like email servers and help desk solutions. It should also play nicely with your third-party software and peripherals. Unfortunately, some compatibility issues don’t show until late in the process. A proactive solution is to inventory all of your software and peripherals ahead of time.
Nowadays, data theft and other forms of cyberattacks on mobile devices are rising. To mitigate potential risks, your MDM software needs to offer good security. However, it’s important to find the right balance. Avoid implementing measures that negatively impact productivity by hindering device capabilities.
Selecting the right MDM software goes beyond the software itself. You also need the right provider. It’s an important decision because transitioning to a new MDM solution can be a painstaking process, so you want to get it right. Moreover, having the right solution and provider makes everything, from scaling to combability, easier.
For starters, consider the hardware compatibility. Please steer clear of device management providers that offer MDM that only works with their hardware. The hardware options on offer are usually quite limited, which hurts your scalability. Additionally, the MDM must also play nicely with your third-party apps and peripherals, or you’ll have more headaches down the road.
Of course, the provider should offer reliable technical support, regular software updates, and ongoing maintenance to ensure the smooth functioning of the MDM solution. Assessing the provider’s reputation, customer reviews, and track record can help your business make an informed decision. Engaging in discussions with potential providers, requesting demos, and seeking references from existing customers can help organizations evaluate their options and select a trusted MDM provider.
As mentioned, for most organizations with a large fleet of diverse devices, good mobile device management software is beneficial and necessary. Carefully consider all the challenges of MDM technology. With the proper proactive measures, your MDM software can become indispensable and help drive your business forward.
