What makes a great website home page? Ask five people and you likely will get five different answers. However, there are key mistakes businesses make with their website that you must avoid.
As I talk with businesses wanting to improve their online performance of growing leads and converting sales, I often find that what they THINK should be on the home page and WHAT ACTUALLY SHOULD BE are two very different things!
If someone comes to your home page and leaves, you've really failed.
Getting them to a second page means you've gotten them interested and they are ready to dig in further. Without this, it means they've glanced and moved on, and it's much harder to get them to come back a second time!
The web is cluttered with information and people are busy. Therefore you have little time and you need to make the most of it. You have that one chance to make a great first impression! The issue is that far to many website home pages are failing and here are the five most common mistakes businesses make:
Too much copy.
Words, words, and more words cause home pages to fail.
As I noted, people are busy and they are skimming. Lines of text that you think are glamorous and explain all that you do simply blur together into a mass of letters to the skimming eye! Businesses must really boil it down on the home page and keep it simple.
Headlines and copy about your stuff.
Jay Baer, a noted author and digital media consultant outlines in his book, Youtility, that people are on the web for generally only two reasons. Either to solve a problem or to be entertained. They use social media for entertainment so they are coming to your website to see if you can solve their problem.
The solution, therefore, is to answer how you solve the problem they have. It's not about you, your products or services, but about them. A great home page outlines the problems your company solves.
Animation that requires the browser to have and use a flash player to perform groovy animation and a sequential series of images fading in and out is not helpful. Why? Many devices like Apple products including iPhones and iPads do not support flash and therefore visitors on those devices typically get a blank screen or blank area, or worse yet a big red "x".
Again, too much animation is too many moving parts. Keep it simple.
You've got about 3-4 seconds to capture the attention of the visitor and communicate to them that you can help them with what they need.
Too many points of interest.
Loads of navigation buttons, competing images, and paragraphs of text all serve to cause viewers to see a dense forest and miss the individual trees! Again, people are moving fast on the web and you have precious seconds to capture their attention and communicate to them.
Give them your one best thing, not the top eight categories and also the five sub-categories you offer because they'll see only one or maybe two of those items before they move on!
Bad colors and weird fonts.
Have you noticed a theme? Less is more.
They have a problem, you need to share how you solve it.
Fancy fonts can be hard to decipher and even worse to discern on mobile devices. As well, dark backgrounds with lots of small white text are great if you are in a dark room and have a magnifying glass but that's not your everyday web visitor! What's the default background in Microsoft Word? White, with a simple font. That's done for a reason.
I could go on with a few more points but I'll bring it to a close to allow you to reflect on your site in relation to these key points.
Take a fresh look at your company and competitor websites soon and see how things rate.
What's your next doable action step you should take? Do something in the next 24 hours and let me know what you do to avoid these mistakes that businesses make.