Top 8 Reasons For Call Center Agents Burnout
May 10, 2023
The role of a call center agent can be challenging and demanding, with numerous customer inquiries, complaints, and requests to handle daily. Unfortunately, the constant pressure and workload can lead to burnout, causing intense emotional, mental, and physical exhaustion. This situation not only impacts the agent's well-being but also affects the overall customer experience. Gallup's […]