Your employees are your business’s most important assets. If you build your business on the backs of unmotivated and unhappy employees, your team productivity suffers and this will be reflected in your customer satisfaction.
One way to increase your employee’s happiness and productivity is by investing in their professional development. This can be found in a study where 94% of employees voted they would stay in a company that invested in their career growth!
Employee development is when employees of a company undergo training or specific programs to improve their skillset with the support of their employers. There isn’t a one-size-fits-all sort of training. Some of the examples include continuing their education, enrolling in various personal workshops, as well as exposing them to new developments in the field.
It doesn’t just involve meeting “mandatory” annual training requirements. Development may include more expansive activities such as corporate relocation. As an example, you may see an opportunity to promote an employee to another branch or office in a new role. This process isn’t easy however, which is why you may need to source a reliable relocation company.
If you’re an owner of a company, you might be hesitant in spending thousands of dollars on your employees for this purpose. However, in the long run, it will pay off. We’ll take a look at some key points to how employee development can help your business grow:
Employee engagement is a measure of how committed an employee is to the organization they are in. A well-planned development program can motivate your employees to become more efficient in their work and seek satisfaction from what they do. In return, this improves customer satisfaction. For example, your marketing may walk the extra mile to ensure that promotion campaigns are directed to the right people, rather than going for a shotgun approach.
Your organization will crumble when there is a lot of friction between co-workers. Chances are, this happens when your employees don’t know each other that well. When office relationships are strong, it becomes so much easier to communicate with each other and solve conflicts.
Team building activities are a great way to develop your employee’s personal growth as these activities are designed to develop trust between one another and form stronger bonds within teams by solving different problems. This highlights the unique strengths and weaknesses individuals have and how everyone is needed to achieve goals.
In order to remain competitive in the market, your employees have to be in touch with the current technology in use. It’s not that they don’t want to, but they don’t know where to start. For example, you may have invested so much money in customer relationship management software but if your employees don’t know how to use all of its features to optimize its use, your sales team will still be missing important deadlines and lose touch with leads.
In today’s landscape, you don’t want reactive employees waiting for you to tell them to do the next thing. You want them to have leadership values. Employees must be proactive and anticipate problems before they arrive and prepare solutions to overcome them. You also want your employees to have a strong social support system at work, and this can be done when employees have strong leadership values built-in, and this is exactly how employee development helps.