Your employee experience is the sum of every interaction and exchange you have within the workplace and organization as a whole. Right from the first contact with the institution as a potential recruit to the end of employment. This includes pay and benefits, and the work environment. As well as what technology is available, security, appraisals, training and development, and so on. The employee experience is made up of everything. A work experience that is both engaging and enjoyable should be what is strived for. Especially as happy employees are usually the ones who are the most productive.
Studies have shown that business executives understand that there is a need for a good employee experience. However, there is also very little done in terms of building this experience.
Organizations typically just allow their employee experience to happen. They don’t design it in a way that creates positive engagement. A great experience is not accidental. Improving your employee experience might come down to you as an employee and might sound like it is, but it doesn’t have to be difficult or daunting. Here are four steps that will help you better your experience in the workplace.
This is an obvious point, but it is too often something employees overlook. The way you and other employees feel is important. Get your employer to have a focus group discussion to ascertain the negatives and positives in the workplace, and what you would like to change in the future.
This will help employers to more clearly see the problems and challenges from the eyes of the employees. This is valuable in understanding possible solutions and how to put them into action. Feedback and surveys are a great way to ascertain how the process is going and are also important for figuring out what the next step should be in the workplace.
Once you understand the opportunities and any problem you may be facing in the workplace with respect to your employee experience, examine what matters most to people and define a few goals for how to address the issue.
There will be various constraints, for example, a budget, so this step must be paid special attention to. This will help you to set clear goals to better your employee experience as well as what you expect from your employee experience design. These include defining what you want from new technology, from performance reviews, whether you need sexual harassment prevention training, etc. Depending on how your organization is laid out, the workforce, and your competition, certain things may be more achievable than others. It is important to have realistic expectations and to focus on the strengths and weaknesses of the company and the employees.
To improve the experience in the workplace, you must center on three core factors: Environment, culture, and technology.
The environment – The place where people actually do their job. It tends to have a large impact on how well they work, so your working environment is a crucial factor in a pleasant experience.
The workplace culture – This can be both positive and negative, depending on how employees perceive it. This is avoidable in cases where companies clearly illustrate their culture through the vision and set of values. This way you know what you are up against before taking a job.
The technology – Having the right tech to get the job done is another crucial part of your employee experience. Good tech enables a great work experience, while bad tech makes working much harder.
In order to keep up a good employee experience, it needs to be constantly monitored and kept up. An employer needs to measure what exactly is making the lives of staff better and what negatively affects the experience.
It is something that the business should review regularly in order to understand what is happening and to adjust the strategy accordingly. This allows the employee experience to evolve and succeed.
The benefits of a better employee experience are endless. A workforce of employees who feel engaged and like their needs are met shows a significant increase in profit.
A workplace is constantly changing. There are new people coming in as well as others leaving and when this happens the workplace dynamics change. Following these four steps, although they seem incredibly simple, are the key to a great workplace experience.