According to what is known as Ebbinghaus’s Forgetting Curve, employees forget 50% of what they have been taught within an hour of learning it if they do not make the effort to retain the knowledge. Things get worse. Within a day, employees will have forgotten 70% of what they learn, and within a month, they will have forgotten 90%.
Those figures are obviously alarming for any business that invests time and money into training programs for their workers. However, learning management systems can help. An LMS allows enterprises to administer digital training programs and maintain the content. And, can also include plenty of features to ensure employees do not forget what they have learned over time. Here are four key features you need in your enterprise LMS to improve your workers’ knowledge retention.
When course authoring tools are embedded in LMS platforms, bland courses can become much more engaging. Trainers can leverage different types of content by simply adding things like images, GIFs, and videos to plain text courses. For example, modern LMS solutions have features like:
Those are just a few of the course authoring tools you can use to enhance employee retention. Other features you may want to use include embedding content that learners can interact with, such as complex games and simulations.
While experts waste time trying to determine whether instructor-led training or self-paced training is better, you can simply adopt both learning techniques with an enterprise LMS. This approach, known as blended learning, allows learners to get the best of both worlds. It combines classroom learning with online elements.
LMS learning supports users through various features. For workers who prefer the self-pacing route, there are multi-device support systems to learn in the office or at home. Additionally, they can self-enroll for programs at will. Plus all courses have deadlines to help them complete courses by a specific time. For employees who prefer a classroom-like setting, LMS features can include webinar integration so instructors can lead classes online. Plus in-course chat functions so learners can easily ask questions from experts, and training management tools to track offline course materials and assessments.
It is often easier for employees to retain what they have learned if they can interact with others on the same course. So, look for an enterprise LMS that includes things like course forums, learner microblogs, and social networks. During or after the course, employees can then discuss what they have learned with each other to achieve a better understanding and look at specific elements from a fresh perspective.
An LMS with assessment features can greatly increase employees’ learning retention. Administrators of LMS courses can implement tests at the start of a course to get a good idea of learners’ levels and use short quizzes during modules to see what employees have retained from previous lessons. You can also use follow-up assessments after courses have ended. By sending out questions to learners after a set number of days after the course, you can ensure they keep the material at the top of their minds.