A good post from Pat Lencioni and worth reflecting on...
The Enemy of Innovation and Creativity
Maybe it was just the kind of kid I was, but I’m guessing that most
children are constantly reminded by adults to be more efficient. Maybe
not exactly in those words. More likely it comes in the form of
phrases like “don’t be late”, “use your time wisely”, “don’t waste
money” or even “turn off the lights when you leave a room”.
And while it’s difficult to argue with a parent’s or teacher’s or
coach’s motivation for instilling these principles in the youngsters
they’re responsible for, there comes a time in life—especially in
certain situations—when those very traits become problematic. One of
those situations is the call to innovation or creativity.
I’ve become convinced that the only way to be really creative and
innovative in life is to be joyfully inefficient. Again, maybe it’s
just my personality, but I’m guessing it applies to most of us whose
jobs or lives involve dreaming up or improving on new ideas. And this
makes sense. Asking someone to be both creative and efficient reminds
me of that quote from Einstein: “You cannot simultaneously prevent and
prepare for war.” The two activities are fundamentally opposed to one
another.
Efficiency requires that we subdue our passion and allow it to be
constrained by principles of logic and convention. Innovation and
creativity require us to toss aside logic and convention, even without
the near-term promise of a payoff. Embracing both at the same time
seems to me to be a recipe for stress, dissonance and mediocrity, and
yet, that is exactly what so many organizations—or better yet—leaders,
do.
They exhort their employees to utilize their resources wisely and to
avoid waste and redundancy, which makes perfect sense. They also
exhort them to be ever-vigilant about finding new and better products
or processes, which also makes sense. And yet, combining these two
perfectly sensible exhortations makes no sense at all, and only
encourages rational, responsible people to find a middle ground,
something that is decidedly neither efficient nor innovative.
So what are leaders, who want both, to do? First, choose their poison;
decide which of these two characteristics are truly more important and
live with the consequences. And when you simply have to have both,
create skunkworks efforts which allow a small group of people to be
joyfully inefficient. No guilt. No confusion. No hesitation. And keep
them largely separate from their efficient peers, at least until
they’ve developed their ideas and are ready to share them.
But whatever you do, don’t chide creative, innovative people for their
inefficiency. And try to avoid throwing faint praise and backhanded
compliments at them (e.g. “I guess you creative types just aren’t
capable of hitting a deadline or staying on budget”). Few people have
the self-esteem and courage to continue being inefficient when others
are calling them out as being flaky, irresponsible and unreasonable.
If we’re serious about innovation, we have to celebrate—yes,
celebrate—the inefficiency of the people who we rely on for new ideas,
even if it means they are late for meetings, they waste a little time
or money and they leave the lights on when they go home.
Yours,
Patrick Lencioni
