Every entrepreneur hopes to succeed in their business. Part of being a successful business is knowing when and how to delegate tasks. This is especially true for order fulfillment, the most time-consuming and demanding part of an e-commerce business.
The success of your e-commerce business relies not only on the quality of your products but also on the quality of your packaging and delivery services. While it is okay to fulfill orders by yourself as a startup company, it becomes extremely difficult as your orders grow.
Fortunately, there are companies you can outsource the process of your order fulfillment. Fulfillment companies are businesses that help to process the packaging, receipt, return, and delivery of orders for your business. This article will discuss six important reasons why you should work with a fulfillment company.
The movement of orders from your online store to your consumers is a crucial process. This can affect your business when compromised. It would be better to work with a trustworthy fulfillment company to avoid losing your consumers and credibility as a company. Below are some reasons you need to consider working with fulfillment companies in Florida.
There are so many aspects to your business. Branding, sourcing for investors, and crafting marketing campaigns are just a few of the responsibilities you’ll have to take on as an entrepreneur. Taking on packaging and shipping of goods will make you lose focus on the most important aspect of your business, its growth.
As your business grows and orders increase, you’ll have little time to focus on several things. However, outsourcing your order fulfillment will allow you to focus on growing your business. It also prevents you from running your employees to the ground and saves you time.
When you have to ship out 100 to 300 orders per month as a small business, having a cheaper shipping option becomes more attractive. Most fulfillment companies have contracts with global and national warehousing facilities. This makes it easy for them to offer discounts on shipping prices. Since fulfillment companies ship out thousands of orders on behalf of businesses, it entitles them to some discount from carriers like FedEx.
Using a fulfillment company for your order fulfillment increases your shipping speed. With various warehousing locations across the globe, outsourcing your order fulfillment to fulfillment services brings your products closer to your consumers, This guarantees a faster delivery time. This is a wonderful thing for your business, as reports state that one of the reasons people buy from online platforms is their fast and reliable delivery services.
Working with a fulfillment company means you get to reduce logistical and infrastructure costs. The amount of money that goes into sourcing packaging supplies, storage spaces, labor, maintaining quality control, and shipping out orders on your own is enormous. With fulfillment companies, you get to save back on these costs and share space and resources with other businesses.
There are moments in your business when you’ll experience seasonal fluctuations. When this occurs, you might need to hire temporary workers or invest in new equipment to help you carry the weight of the workload. However, peak seasons mean the cost of buying storage equipment and hiring new workers are also at the peak.
By working with a fulfillment company, you only need to entrust your goods to them and avoid getting new workers or infrastructure, thereby reducing your operational cost.
It should not be surprising to note that happy customers equal bigger sales. When your consumers are treated to cheaper shipping prices, accurate shipping info, and faster delivery times, they become more inclined to do business with you. Fulfillment companies allow you to focus on other aspects of your business. This includes, global expansion and creating new products that can keep your consumers happy and satisfied.
Maintaining old customers is easier than gaining new ones. Reports show that organizations have lost close to 75 billion dollars yearly due to unsatisfactory customer service. Effective customer service can significantly impact your business. With the level of competition in the market, having excellent customer service is one way to stay ahead of the competition.
Many fulfillment companies offer 24/7 customer service support via phone or email. Thus, taking charge of any refunds or exchanges and allowing easy returns. With reliable customer service support, you can save yourself the hassle. Instead, trust that the fulfillment company is attending to your customers swiftly and effectively.
Using a fulfillment company that has a global reach will allow you to cater to global consumers. Whether you receive orders from within your country or globally, working with an efficient fulfillment company will help you take your business to the next level.
As a small business, it can be daunting to figure out global trade tariff rates, shipping prices, and times. Due to this, you might decide to keep your business local. However, working with a fulfillment company means you can stretch your horizon and reach new markets.
You can ship anywhere globally since fulfillment companies have contacts with global warehousing facilities. Thus, they provide your consumers with the best hassle-free delivery options.
There are a lot of benefits associated with working with a fulfillment company. With the level of competition in today’s market, keeping your consumers happy and satisfied is very important. Especially, for your company’s success. One way to ensure your customers are happy is to ensure fast delivery of goods. This is of course, something a fulfillment company can help with.
Fulfillment companies give you the space and time to focus on the other things that make your company great. They help you venture into new markets by taking your business global. They also help you save costs on operations by reducing the amount of manpower and infrastructure needed to conduct self-fulfillment.
